Product updates, security improvements and important notices, all in one place.
Security
Email notifications for your account
Finaa now emails you about important activity so you are never in the dark.
Welcome email when you register
Alert when your account is signed in from a new location
Confirmation when your password or two-factor settings change
Updates when deposits, withdrawals and transfers are received or completed
Account
Reset your password by email
Forgot your password? Use the link on the sign-in page and we will email you a secure reset link. It works once and expires after 30 minutes. If you use two-factor authentication, you will also be asked for a code.
Verification
Identity verification (KYC) is now available
You can now verify your identity from your dashboard with your ID card, a selfie and your bank account. Documents are stored encrypted and reviewed by our team.
Questions about an update?
Our team is happy to help. Send us a message and we will reply by email.
